Ampersand International, Inc. Joins Dialogic Partner Program

BEACHWOOD, OH — July 24, 2000 — Ampersand International, Inc. today announced it has joined the partner program of Dialogic®, an Intel Company. Ampersand International and its consultants have extensive experience in developing custom computer telephony (CT) applications based on the Dialogic hardware and software platforms. The Dialogic partner program provides opportunities for co-marketing CT solutions and products based on the latest innovations in computer technology.

Computer Telephony solutions based on Dialogic platform

Ampersand International offers a wide spectrum of CT solutions that rely on industry standard Dialogic CT equipment. The most typical applications include:

• Interactive Voice Response (IVR) systems, that allow to use touch-tone keys of a regular telephone to enter or to retrieve information from a remote database. IVR's are often used in banking, transportation, education, healthcare, and other industries.
• Fax-on-demand systems that allow faxes to be sent automatically based on customer requests. 
• Text-to-speech applications that can read e-mails and other computer files over the phone.
• Voice-recognition systems that translate spoken phrases into a machine-readable format.
• Voice-mail and Audiotex information systems, that can expand a phone system's capabilities.

For companies that have existing CT applications, Ampersand International offers services of software customization and migration to the latest platforms and operating systems. Specifically, it offers services involving migration of programs written with a recently discontinued Visual Voice package to other CT development platforms like VOS, Graphical VOS and CallSuite, available from Parity Software, a business unit of Dialogic. 

The most important features of CT solutions offered by Ampersand International are:

• Modular component-based design; 
• Interoperability with other applications and databases; 
• Seamless integration with existing network and communication infrastructure; 
• Scalability from a single analog telephone line up to multiple digital T-1 lines.
• Low cost of development and deployment.

For additional information please contact Ampersand International, Inc. at (216) 831-3500 or visit its web site at www.ampersand-intl.com

About Ampersand International, Inc.

Ampersand International, Inc. is a consulting firm based in Beachwood, OH, developing integrated software solutions for companies eager to capitalize on leading edge technologies. It develops custom Computer Telephony applications and combines them with other important technologies, like Web Programming, E-commerce, Wireless Communication and Database Programming to deliver turn-key solutions to its customers.

About Dialogic

Dialogic, an Intel Company, provides the critical building blocks and technical services that enable its customers to develop solutions serving the converging Internet and telecommunications market segments. Dialogic products are used in voice, fax, data, speech recognition and synthesis, call center management and Internet Protocol (IP) telephony applications in both customer premise equipment (CPE) and public network environments.

All materials at this site are Copyright © 2000 Ampersand International, Inc.
Dialogic and the Dialogic logo are registered trademarks of Dialogic Corporation. All other names products, and services mentioned are trademarks or registered trademarks of their respective organizations.